Pricing

Basic Plan

$29/Seat/Mo

Natively integrated AI Agent
AI-powered Insights
Self-improving system

Outcome Fee

$0.99/Outcome

Pricing from the official site, verified Jun 2026. Always confirm current prices on the vendor site.

Pros & cons Listof.Best analysis

Pros

Runs inside existing Intercom inbox, no extra vendor
Pulls from help docs and conversation history
Hands off to human agents with full context attached
Integrates with Salesforce, Stripe, and Jira

Cons

Requires an existing Intercom subscription
Resolution quality depends on help content quality
No free tier; usage-based pricing on top of Intercom plan

What users say Editorial summary

Fin is commonly used by support teams already on Intercom who want to deflect routine tickets without adding a separate AI vendor. A frequently noted strength is the seamless handoff to human agents with conversation context preserved, reducing friction at escalation points. A common limitation is that resolution rates are directly tied to the quality and freshness of existing help documentation, so teams with sparse content see diminished returns.

Editorial summary based on public information — Listof.Best does not yet have enough verified user reviews to show a rating.

Best for: Intercom customers wanting to reduce ticket volume without a new vendor

Fin by Intercom vs Sendbird

	Fin by Intercom	Sendbird
Pricing	Paid	Free
Price from	$0.99/mo	—
Free tier	No	Yes
API	No	Yes
Open source	No	No
Platforms	Desktop	Web
Models	Intercom	Sendbird
Context window	1M	32k
Launched	2011	2013
Integrations	Salesforce, Stripe, Jira	—

Listof.Best analysis Compared with Sendbird, Fin by Intercom starts at $0.99/mo.

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FAQ

How much does Fin by Intercom cost?

Fin by Intercom uses a paid pricing model, with paid plans from $0.99/mo.

Does Fin by Intercom have an API?

No — Fin by Intercom does not currently offer a public API.

What are the best alternatives to Fin by Intercom?

Popular alternatives include Sendbird, Crisp MagicReply, Juphy.

Verified Jun 2026

Specs

Pricing	Paid
Price from	$0.99/mo
Free tier	No
API	No
Open source	No
Platforms	Desktop
Models	Intercom
Integrations	Salesforce, Stripe, Jira
Context window	1M
Launched	2011
Popularity rank	#55