Richpanel

general

Customer support automation with live chat

Richpanel is a helpdesk tool that aims to replace traditional support and reduce hiring. It’s SOC 2 and HIPAA-audited.

51/100#164rankFree + $500/moVerified Jun 2026

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Pricing

AI agent
$500/monthly
  • $0.25 per conversation
  • Works across every channel: email, chat, social, SMS, WhatsApp, voice
  • Escalates to humans when stuck
Enterprise
Custom
  • Multi-brand operations
  • Custom evaluations and SLAs
  • Dedicated CX Manager AI per brand

Pricing from the official site, verified Jun 2026. Always confirm current prices on the vendor site.

Pros & cons Listof.Best analysis

Pros

  • SOC 2 and HIPAA-audited for compliance
  • API available for custom integrations
  • Wide e-commerce integration set
  • Free tier available

Cons

  • Paid plans start at a high $500/month
  • Primarily suited to e-commerce verticals
  • Cost is a barrier for smaller businesses

What users say Editorial summary

Richpanel is commonly used by Shopify and Amazon sellers looking to reduce support team headcount through helpdesk automation. A frequently noted strength is its SOC 2 and HIPAA compliance, which makes it viable for regulated industries. A common limitation is the high starting price of $500 per month, which positions it firmly in the mid-market and enterprise segment.

Editorial summary based on public information — Listof.Best does not yet have enough verified user reviews to show a rating.

Best for: E-commerce brands automating customer support with compliance needs

Richpanel vs Google Gemini

RichpanelGoogle Gemini
PricingFreemiumFree
Price from$500/mo
Free tierYesYes
APIYesNo
Open sourceNoYes
PlatformsDesktopBrowser Extension
ModelsRichpanelAistudio
Context window32k128k
Launched20192023
IntegrationsShopify, Google Sheets, Recharge +6 more

Listof.Best analysis Compared with Google Gemini, Richpanel starts at $500/mo and provides an API.

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FAQ

How much does Richpanel cost?

Richpanel uses a freemium pricing model, with paid plans from $500/mo, and it offers a free tier.

Does Richpanel have an API?

Yes — Richpanel offers an API for integration.

What are the best alternatives to Richpanel?

Popular alternatives include Google Gemini, OpenAI, Grok, Meta AI.

Verified Jun 2026

Specs

PricingFreemium
Price from$500/mo
Free tierYes
APIYes
Open sourceNo
PlatformsDesktop
ModelsRichpanel
IntegrationsShopify, Google Sheets, Recharge, Loop Returns, AfterShip, Amazon +3 more
Context window32k
Launched2019
Popularity rank#164