Gorgias
generalAI customer support with helpdesk and chat
General AI chat tools are conversational assistants that handle a broad range of tasks without being specialized for one domain. This is one of the largest categories on the platform with 947 tools, covering everything from customer support bots to personal productivity assistants and vertical-specific chat interfaces.
AI customer support with helpdesk and chat
AI chatbot for conversations and integrations
AI agents for personalized customer support in commerce
Chat with millions of AI characters
AI note-taking for meetings without a bot
Deploy a customizable chatbot for your website
AI automation for drive-through restaurant operations
Drag-and-drop chatbot builder for conversational experiences
AI role-play training for sales teams
24/7 AI agents for phone, email, and CRM
Convert customer interactions into structured sales data
Real-time translation during international phone calls
Practice interviews with real-world scenarios and feedback
AI customer support agent
Custom AI chatbots for websites
Build searchable knowledge bases from documents and notes
AI mental health companion for mood tracking and coping strategies
ChatGPT-powered chatbots for sales and support
Custom chatbots trained on your data
Build and deploy conversational AI chatbots
Translate phone and video calls in 150+ languages
Generate conversation starters from LinkedIn profiles
All-in-one CRM for sales, marketing, and customer service
Personalized study plans with practice questions and progress tracking
The sheer size of this category reflects how many products have been built on top of large language models with minimal specialization. Some tools here are genuinely general-purpose, while others have a primary use case like sales coaching (Salesably), legal research (Paxton AI), or customer service automation (Markprompt) that sits under a broader chat interface. Distinguishing between them takes a closer look at the target user and underlying model. Key factors to compare: whether the tool uses a proprietary model or a known foundation model, how it handles data privacy and conversation storage, whether it supports custom knowledge bases or document uploads, and what integrations it offers. For business use, API access and white-label options are often important. Pricing spans from free personal tools to enterprise plans with SSO, audit logs, and SLA guarantees. Given the volume of options, filtering by use case or integration requirement will narrow the field considerably.