Pricing
- All the free features, plus:
- Shared email inbox
- Manage all customer emails in one collaborative inbox.
- 4 seats included
- Around 90 automated conversations
- All the Mini features, plus:
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $25 included AI credits
- All the Essentials features, plus:
- AI-First Support Suite
- 20+ seats (and more)
- Around 1350 automated conversations
- $75 included AI credits
Pricing from the official site, verified Jun 2026. Always confirm current prices on the vendor site.
Pros & cons Listof.Best analysis
Pros
- Unified inbox for chat, email, and social
- AI reply suggestions grounded in knowledge base
- Built-in chatbot builder for automation
- Free tier for small teams
- CRM-style contact profiles included
Cons
- AI features gated behind paid plans
- Seat-based pricing scales with team size
- API access currently on waitlist
What users say Editorial summary
Crisp with MagicReply is commonly used by small and mid-size businesses that handle customer conversations across live chat, email, and social messaging in one place. A frequently noted strength is the AI reply suggestion feature, which draws on the company's own knowledge base to help agents respond faster. A common limitation is that the AI and automation capabilities are only available on paid plans, so the free tier covers basic messaging only.
Editorial summary based on public information — Listof.Best does not yet have enough verified user reviews to show a rating.
Best for: Small to mid-size businesses reducing support response time across channels
Crisp MagicReply vs Sendbird
| Crisp MagicReply | Sendbird | |
|---|---|---|
| Pricing | Free | Free |
| Price from | $45/mo | — |
| Free tier | Yes | Yes |
| API | Waitlist | Yes |
| Open source | No | No |
| Platforms | Mobile App | Web |
| Models | Crisp | Sendbird |
| Context window | 128k | 32k |
| Launched | 2023 | 2013 |
| Integrations | WhatsApp, Messenger, Email | — |
Listof.Best analysis Compared with Sendbird, Crisp MagicReply starts at $45/mo.
Top alternatives to Crisp MagicReply
Sendbird
support clientInfrastructure de chat d'entreprise et d'agent IA de support pour les applications
Fin by Intercom
support clientAgent IA de support intégré au helpdesk Intercom
Juphy
support clientBoîte de réception unifiée pour le support client Shopify
VanChat
support clientChatbot de support client pour les boutiques Shopify
FAQ
How much does Crisp MagicReply cost?
Crisp MagicReply uses a free pricing model, with paid plans from $45/mo, and it offers a free tier.
Does Crisp MagicReply have an API?
Crisp MagicReply's API is available via waitlist.
What are the best alternatives to Crisp MagicReply?
Popular alternatives include Sendbird, Fin by Intercom, Juphy.
Verified Jun 2026
Specs
| Pricing | Free |
|---|---|
| Price from | $45/mo |
| Free tier | Yes |
| API | Waitlist |
| Open source | No |
| Platforms | Mobile App |
| Models | Crisp |
| Integrations | WhatsApp, Messenger, Email |
| Context window | 128k |
| Launched | 2023 |
| Popularity rank | #104 |