Pricing

Starter

$49/monthly

1 teammate
1 project
Kai AI support
Live chat
In-app bug reporting

Team

$149/monthly

Unlimited teammates
Unlimited projects
All support channels
Custom domains
Third-party integrations

Pro

$299/monthly

25% off on AI tokens
All AI models
Custom agents
Kai PM
Kai Code

Enterprise

$999/monthly

SOC 2 Type II
SSO
BYOK
Pay by invoice
Custom MAU limit

Pricing from the official site, verified Jun 2026. Always confirm current prices on the vendor site.

Pros & cons

Our analysis

Pros

Free tier available
Combines chatbot, live chat, and bug reporting
Integrates with JIRA, HubSpot, and Slack
Help center and survey tools included

Cons

Paid plans start at $49/month
API access on waitlist
Scope may overlap with existing support stacks

What users say

Gleap is commonly used by product and support teams wanting a single platform for AI chatbots, live chat, bug reporting, and customer surveys. A frequently noted strength is the breadth of workflow coverage and integrations with tools like JIRA and HubSpot. A common limitation is that API access is still on a waitlist, and paid tiers start at $49 per month.

Editorial summary based on public information.

Best for

Product teams unifying customer support and bug reporting in one tool

Manually choose competitor Gleap

Feature	Gleap	OpenAI
Pricing	Freemium	Freemium
Price from	$49/mo	$8/mo
Free tier	Yes	Yes
API	Waitlist	Yes
Open source	No	No
Platforms	API	Desktop
Models	Gleap	Openai
Context window	32k	128k
Launched	2020	2025
Languages	English	—
Integrations	JIRA, HubSpot, Slack	—

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Tags: Ai Ai Copilot Support Ai Support Bot Ai-powered Customer Support Amazon Aws Android Api Integrations App Development

Specs

Pricing	Freemium
Price from	$49/mo
Free tier	Yes
API	Waitlist
Open source	No
Platforms	API
Models	Gleap
Languages	English
Integrations	JIRA, HubSpot, Slack
Context window	32k
Launched	2020

Gleap