优缺点
我们的分析优点
- Omnichannel: calls, chat, and more
- AI and agentic capabilities built in
- Integrates with Salesforce, Zendesk, Google, Teams
- Designed to improve customer experience at scale
缺点
- No free tier available
- Pricing not publicly disclosed
- No API listed for custom integration
用户评价
Dialpad is commonly used by customer support and sales teams that handle high volumes across voice, chat, and other channels. A frequently noted strength is its agentic AI layer that helps automate and augment contact center workflows. A common limitation is the lack of a free tier and undisclosed pricing, making cost assessment difficult without a sales conversation.
基于公开信息的编辑摘要.
最适合
Contact center teams managing omnichannel customer communications
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Dialpad
| 功能 | Dialpad |  Hugging Face |
|---|---|---|
| 定价 | 付费 | 付费 |
| 起价 | — | $0.6/mo |
| 免费方案 | 否 | 否 |
| API | 否 | 是 |
| 开源 | 否 | 否 |
| 平台 | Web | Mobile App |
| 模型 | Dialpad | Huggingface |
| 上下文窗口 | 8k | 1M |
| 上线时间 | 2011 | 2024 |
| 集成 | Salesforce, Zendesk, Microsoft Teams +1 更多 | — |
Dialpad 的最佳替代方案
查看所有替代方案 →
标签： Adobe Media Optimizer Ai Ai-powered Communication Amazon Ses Artificial Intelligence At Internet Atlassian Cloud Avaya
验证于 Jun 2026
规格
| 定价 | 付费 |
|---|---|
| 免费方案 | 否 |
| API | 否 |
| 开源 | 否 |
| 平台 | Web |
| 模型 | Dialpad |
| 集成 | Salesforce, Zendesk, Microsoft Teams, Google Workspace |
| 上下文窗口 | 8k |
| 上线时间 | 2011 |